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Warranty Service
Warranty Service
  • Electrical Parts

    1. Motor: one-year warranty refers to the motor cracking, magnetic steel falling off, winding coil short circuit in the first year replacement of a new motor.

    2. Controller, display: within a year due to manufacturing reasons short circuit or failure to work normally to replace; Wiring harness, plug-in incomplete, shell cracked, not replaced.
    3. Charger: damaged within a year responsible for replacement, production date and seal torn or unclear not to replace, according to expired processing, the charger is strictly prohibited from bumping.
    4. Battery: Within 1 year warranty (except 8A battery).

    5. Harness, turn handle, brake power off: can not speed, power failure, half a year warranty; Where the corner end of the brake handle is broken or the side of the rotating shaft is broken, the brake handle sleeve is not guaranteed.
    6. Electrical parts of the fault, must be repaired by the dealer.

     

  • Parts
    1. The frame, handlebars, the front fork within a year natural fracture, dewelding to be replaced; External force collision and artificial damage is not three guarantees.
    2. Central shaft, shaft skin, flywheel and fork connecting parts (eight bowls) : one month warranty for electroplating, six months warranty for breakage and deformation.
    3. Left handle: no appearance damage, no fracture, loss of any of its own functions (horn or other) as quality problems, within one month warranty.
    Right speed control handle: no appearance damage, no fracture, no self-disassembling phenomenon to lose normal speed control function as a quality problem, half a year warranty.
    4. Inner tube and outer tube: trachoma and air leakage are found in the inner tube within 15 days from the date of purchase; The outer tire was found to be broken within a month, and it was replaced.
    Paint parts: within a month found a large area of layer burst, fall off to be replaced, man-made damage is not three packages.
     
  • Wearing Parts
    Such as belts, plastic parts, insurance, light bulbs, shock absorbers, brake wire skin, brake wire, strip, foot, saddle skin, watch mask, rearview mirror and other wear parts, not within the scope of warranty.
     
  • Does Not Belong To The Scope Of Three Guarantees

    1. Failure damage caused by human or external factors.
    2. Damage caused by user's failure to use, maintain and adjust according to the instructions.
    3. The damage caused by the user's own modification, disassembly and repair, as well as its own decomposition and other reasons will be broken in the original state of the finished vehicle. Bad, unable to perform technical analysis of the fault.
    4. Users use vehicles with improper warranty or blind accident damage.
    5. Wearing parts and consumable parts.
    6, beyond the warranty date, will continue to repair for you, but depending on the repair situation of the charge.
    7. Replacement parts, early cash purchase; Old parts must be returned within one month, return refund, overdue according to the purchase part.

     

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