FAQ
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FAQ

  • Q Can you deliver samples by sea or air?

    A Both are available. You can inform us your destination port firstly, then I will help you check the shipping cost and suggest suitable delivery way to you.
  • Q Can I order some samples at first to see the quality?

    A No problem, sample order are welcome to quality test, if <10pcs,needs extra $150 sample fee and it will be returned in next batch order.
  • Q Can I print our logo on the products and change the color of products?

    A Yes,we can offer both OEM and ODM service according to customers' request.
  • Q Who are we?

    A We are a manufacturer. We started our manufacturers of electric bike business in 2018. Welcome to visit our factory at any time!
  • Q What's the payment terms?

    A  TT, Trade Assurance, Western Union, PayPal, etc.
  • Q What's the delivery time?

    A Normally, it will take 40-50 days to complete the production, and the specific time depends on the actual situation.
  • Q Can I mix different models in one container?

    A Yes. Different models can be mixed in one container.
  • Q Can I have my own customized products?

    A Yes. You can customize the color, logo, design, packaging, carton marking, user manual, etc.
  • Q What's the MOQ?

    A Our MOQ is 1 piece for sample, and MOQ for production is 200 pieces.
  • Q Where is your company located? How can I get there?

    A Our factory is located in Zhejiang, China.

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